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What is Delay in Claim Process?
In the context of insurance claims, a delay occurs when an insurer fails to process or settle a claim within a reasonable timeframe. For instance, according to IRDA guidelines, a health claim should be processed within 30 days of the final submission of documents. However, there are instances where insurers do not respond promptly to a client's payment request or fail to conduct a timely investigation, leading to further delays in claim settlement.
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